Wholesale Account

TERMS & CONDITIONS

SETTING UP ACCOUNT:

Please send your name and/or business name, tax ID, along with all contact information to info@wellaroma.com. After approval, your account set up within 24-48 business hours. After the account is established a designated ordering code will be emailed to you.

HOW TO ORDER:

At this time, we ask for an email to which point we will send an invoice to be paid before shipment.

STOCK:

If there is anything in the shop that has a lower stock than what you had hoped to order, just email us for availability and we can adjust your invoice based on stock.

WHOLESALE PRICING & AFFILIATE PRICING:

All prices are listed in US dollars.

30% off on orders 20-99 units/product
35% off on orders 100-149 units/product
40% off on orders 150+ units/product
At this time we do not have discounts on our bundles products, just our single products.

Prices are subject to change without notice.

OPENING ORDERS:

Wholesale Accounts: Minimum order value on first order $750 (after discount). Orders must be paid for before items are shipped out.

RE-ORDERS:

Wholesale Account: Reoccurring orders minimum of $350.

CHANGES TO ORDERS:

Any changes or cancellation to orders must be emailed to angela@wellaroma.com within 48 hours.

METHOD OF PAYMENT:

Payments through online store.

DELIVERY & SHIPPING:

Though your shipment will most likely go out sooner, please allow up to 2 weeks for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.

NATURE OF HANDMADE PRODUCTS:

All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact Wellaroma at info@wellaroma.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

CONSIGNMENT:

At this time, we are not able to do consignment.

If you have any questions, please call us at 888-419-9199

Thank you!!!